Dominic Fleming Electrical Ltd (“DFE”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit or use our website, https://dfe.ie/, contact us, submit an enquiry, use our online services, or otherwise interact with us.
We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) and applicable Irish data protection law.
The website is operated by:
Dominic Fleming Electrical Ltd
A03, The Hub Logistics Park
Bracetown
D15 VFT4
Ireland
Email: info@dfe.ie
Phone: +353 1 827 0722
DFE is a distributor of electrical, consumer electronics and technology products and works with retailers, wholesalers, online resellers and other trade partners.
Depending on how you interact with our website and services, we may collect the following information:
Name and job title
Company or business name
Email address
Telephone number
Business address and other contact details
Information provided through contact or enquiry forms
Information relating to your business or trade account
Information relating to orders, deliveries, returns and after-sales enquiries
Login or account information where applicable
Information contained in communications you send to us
Technical information such as IP address, browser type, device information and website usage information
Cookie and similar technology information
We only collect personal data that is reasonably necessary for the relevant purpose.
We may collect personal data when you:
Contact us by email or telephone
Submit a form or enquiry through our website
Apply to become a trade partner or stockist
Create or use an account or online portal, where applicable
Place or manage an order
Contact us regarding delivery, returns, warranty or after-sales support
Subscribe to communications or marketing, where offered
Browse or use our website
Communicate with us in connection with our products or services
We may use your personal data to:
Respond to enquiries and requests
Provide information about our products and services
Manage business and trade relationships
Process and manage orders
Arrange and manage deliveries
Provide customer and after-sales support
Process returns, warranty enquiries and product issues
Manage accounts and access to online services
Communicate with customers, suppliers and trade partners
Maintain and improve our website and services
Monitor website security and prevent fraud, misuse or unauthorised access
Comply with legal and regulatory obligations
Send marketing communications where we have a lawful basis to do so
We will not use your personal data for purposes that are incompatible with the purpose for which it was originally collected unless permitted or required by law.
Where required by law, we rely on one or more of the following legal bases to process personal data:
Contract: where processing is necessary to provide products or services, manage an account, process an order or otherwise perform a contract with you or your organisation.
Legal obligation: where processing is necessary for us to comply with a legal or regulatory requirement.
Legitimate interests: where processing is necessary for legitimate business purposes, such as managing business relationships, providing support, maintaining website security and improving our services, provided those interests do not override your rights.
Consent: where we have asked for your consent, for example for certain marketing or optional cookies.
Where we rely on consent, you may withdraw your consent at any time.
We may share personal data where necessary to provide our services or operate our business.
This may include sharing information with:
Service providers who operate or support our website and IT systems
Delivery and logistics providers
Payment or financial service providers, where applicable
Professional advisers and service providers
Technology and software providers
Manufacturers or suppliers where necessary to provide product or after-sales support
Government authorities, regulators or law-enforcement bodies where required by law
We require service providers who process personal data on our behalf to take appropriate measures to protect that information and to process it only for authorised purposes.
We do not sell your personal data.
Where personal data is transferred outside the European Economic Area (EEA), we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection legislation.
This may include relying on an adequacy decision or appropriate safeguards such as Standard Contractual Clauses, where applicable.
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to meet contractual, accounting, legal, regulatory or reporting requirements.
The retention period will depend on the type of information and the reason why we hold it.
When personal data is no longer required, we will securely delete it or anonymise it where appropriate.
Our website may use cookies and similar technologies to provide website functionality, remember preferences, analyse website usage and improve our services.
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through the cookie controls provided on our website. You can also adjust your browser settings to control or block cookies, although doing so may affect some website functionality.
For further information, please refer to our Cookie Policy.
We take reasonable technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
However, no website or internet transmission can be guaranteed to be completely secure.
If you become aware of a security issue relating to our website or your personal information, please contact us using the details below.
Our website may contain links to third-party websites, services or platforms.
These websites operate independently from DFE and may have their own privacy policies and terms. We are not responsible for the privacy practices, content or security of third-party websites.
We recommend that you review the privacy policy of any third-party website before providing personal information.
Subject to applicable law, you may have the following rights in relation to your personal data:
Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct inaccurate or incomplete information.
Right to erasure: In certain circumstances, you can ask us to delete your personal data.
Right to restriction: In certain circumstances, you can ask us to restrict how we process your personal data.
Right to object: You may object to certain types of processing, including processing based on legitimate interests and direct marketing.
Right to data portability: In certain circumstances, you may request your personal data in a structured, commonly used and machine-readable format.
Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please contact us using the contact details below.
Where we send marketing communications, we will do so in accordance with applicable data protection and electronic communications laws.
You can unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.
Our website and services are intended primarily for businesses and trade customers and are not directed at children.
We do not knowingly collect personal data from children through our website.
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or data processing practices.
When we make changes, we will update the “Last updated” date at the top of this policy.
We recommend checking this page periodically for the latest information.
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have a concern about how we process your personal data, please contact us:
Dominic Fleming Electrical Ltd
A03, The Hub Logistics Park
Bracetown
D15 VFT4
Ireland
Email: info@dfe.ie
Phone: +353 1 827 0722
If you are not satisfied with how we have handled your personal data, please contact us first so that we can try to resolve your concern.
You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC) if you believe that your personal data has been processed unlawfully.
The Data Protection Commission is the supervisory authority for data protection in Ireland.
Data Protection Commission
Canal Road
Portarlington
Co. Laois
R32 AP23
Ireland
Website: https://www.dataprotection.ie/